Shipping

Shipping

Subject to stock availability with suppliers and receipt of payment, requests will be processed within 5 working days and handed over to a courier company for delivery. Unless otherwise specified, delivery is free. 

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.

How long will my order take to arrive?
Delivery usually takes place within 1 week, unless otherwise specified in communicated email.

Is there a delivery charge?
All deliveries are done within South Africa only. We currently do not deliver outside of South Africa. Deliveries are Free for orders of ZAR1000 or more. For orders less than ZAR1000, a flat rate of R100 will be applicable. The delivery charge is displayed when you view your cart before checkout.

Can the courier call before delivery?
Unfortunately our couriers don’t call before delivering. However, as soon as we dispatch your order we will send you an email with the tracking details so that you can track the delivery progress online. If the couriers were unable to deliver on their first attempt they will phone you to arrange a suitable time.

How can I track my order?
Waybill number will be sent to you by email after shipping is completed. You can track the delivery progress with waybill number from the website.